a) Don't Call Me Princess uses the Asian/European size for its footwear collection.
b) Many a times, both sides of your feet are different in length. In that case we recommend you select a shoe size based on the longer foot.
c) The current recommended size chart does not include half size recommendations. We suggest you select the shoe size based on the length closest to your feet measurement.
d) Please note, foot length is not equivalent to shoe length.
e) Shoe comfort is dependent on a combination of factors such as size, design/cutting and heel height. For example, shoes that are of the same size, but are different in design/cutting, may not give you the same level of comfort.
f) These are recommended guidelines to get you the best possible fit for Don't Call Me Princess footwear collections only.
The joy of receiving and ripping off the package to get to what you had ordered knows no bound! Keeping your happiness in mind, we have partnered with a network of courier companies to ensure you receive your orders as fast as possible and in the finest condition.
We hate to say it but due to COVID-19 lockdown and restrictions in some cities/states, there will be minor delays in delivery of products.
We will be shipping to all the serviceable parts of India.
For any queries or issues you can contact us at +91 6353 531 477 or email@example.com
We try and make sure of the following:
Depending upon the location, the product is shipped to you in 3-7 workings days after it has been dispatched from our warehouse.
Free shipping is available on all products.
The full order amount as well as the delivery charges (if any) will be refunded if the order has been cancelled or lost in transit by us.
In case of cancellation of the order by you, the full order amount as well as the delivery charges (if any) will be refunded only if the order has not been dispatched from our warehouse. If it is already dispatched, then you will have to bear the delivery charges and we will return only the order value.
While we try to be on top of our game to ensure a smooth shopping experience with us, sometimes there might be glitches owing to external factors like weather, courier company logistics, COVID scenario etc. But we promise you that we will keep you updated with all required information till you receive your beloved pair of shoes!
Returns & Exchanges
While we know that no human would ever want to return their shoes; LIKE EVER! We also understand sometimes it becomes unavoidable. This brings us to our return policy. And here are a couple of things that you need to be aware of when it comes to that:
1. No items from the sale section or with any special discounts can be returned or exchanged.
2. The first thing to be done when you must return an item, is to call our customer care number +91 6353531477 or write to us on firstname.lastname@example.org. Post understanding your requirement, we can process the request for returns or exchanges.
3. The courier charges in case of a return (back and forth), has to be borne by you and won't be borne by Don't Call Me Princess.
4. In case you want a pickup facility, it can be arranged by us but the charges for the same has to be borne by you in advance through either PayTM, Google Pay or bank transfer.
5. To be eligible for return, the product must be unused and have all of its original packaging as well as tags. It should also be accompanied by proof of purchase.
6. All returned packages need to be couriered to the following address:
7. If the purchase has been made from a retail store or any other third party platform and not from www.dontcallmeprincess.in, the returns inquiry must be made directly through that retailer.
8. We provide credit notes against a return immediately on your registered email id or full refunds against the item returned within 10 days from the date of delivery. (You can choose what you want).
9. You can apply the credit coupon code at the checkout page in the "Apply Coupon Code" section on our website. All you have to do is choose a new product or a different size of the same product that you returned and at the checkout page feed in the coupon code. Your money will automatically get adjusted.
During any of the stages, if you face any difficulty whatsoever; all you need to do is get in touch with us on +91 6353531477.