Shipping & Returns

The joy of receiving and ripping off the package to get to what you had ordered knows no bound! Keeping your happiness in mind, we have partnered with a network of courier companies to ensure you receive your orders as fast as possible and in the finest condition.

Shipping

We try and make sure of the following:

Depending upon the location, the product will be shipped to you in 2-4 business days (Monday-Saturday) after it has been dispatched from our warehouse.
Free shipping is available only on orders above Rs.999.The full order amount as well as the delivery charges (if any) will be refunded if the order has been cancelled or lost in transit by us.
In case of cancellation of the order by you, the full order amount as well as the delivery charges (if any) will be refunded only if the order has not been dispatched from our warehouse. If it is already dispatched, then you will have to bear the delivery charges and we will return only the order value.
While we try to be on top of our game to ensure a smooth shopping experience with us, sometimes there might be glitches owing to external factors like weather, courier company logistics etc. But we promise you that we will keep you updated with all required information till you receive your beloved fashion jewelry.

Returns & Exchanges

While we know that no human would ever want to return their jewelry; LIKE EVER; we also understand sometimes it becomes unavoidable. This brings us to our return policy. And here are a couple of things that you need to be aware of when it comes to it:

1. No items from the sale section or with any special discounts, gift boxes can be returned or exchanged.

2. The first thing to be done when you must return an item, is to call our customer care number +91 8879042228 or write to us on hello@dontcallmeprincess.in. Post understanding your requirement, we can process the request for returns or exchanges.

3. The courier charges in case of a return, has to be borne by you and won't be borne by Don't Call Me Princess.

4. In case you want a pickup facility, it can be arranged by us but the charges for the same has to be borne by you in advance through either PayTM, Google Pay or bank transfer.

5. To be eligible for return, the product must be unused and have all of its original packaging as well as tags. It should also be accompanied by proof of purchase and returned within 2 days of purchase. 

6. All returned packages need to be couriered to the following address:

Don't Call Me Princess, 406, SNS Platina, Someshwara Enclave, Vesu, Surat, Gujarat 395007

7. If the purchase has been made from a retail store or any other third party platform and not from www.dontcallmeprincess.in, the returns inquiry must be made directly through that retailer.

8.We refund the amount within 15 days of requesting the return of the item. (Applicable with online refund for online payments/ store credit for COD payments only.)


During any of the stages, if you face any difficulty whatsoever; all you need to do is get in touch with us on +91 6353531477.