Shipping & Returns
The joy of receiving and ripping off the package to get to what you had ordered knows no bound! Keeping your happiness in mind, we have partnered with a network of courier companies to ensure you receive your orders as fast as possible and in the finest condition.
Return Policy
- Easy Returns: Return your order within 7 days of delivery for a full refund or exchange.
- Unused and Unopened: Items must be in their original condition, with tags attached and packaging intact.
- Freebies Included: Please return all free gifts and promotional items received with your order.
Exchange Policy
- Hassle-Free Exchanges: Exchange your order within 7 days of delivery for a different size, style, or item.
- Defective or Damaged: If your item is faulty or damaged, we'll exchange it for a new one or provide a full refund.
- Incorrect Orders: If we made a mistake with your order, we'll exchange it for the correct item or provide a full refund.
Return Shipping
- Convenient Pickup: We'll arrange for a return pickup from your doorstep.
- Self-Return Option: For non-serviceable pin codes, please return the item via India Post and we'll reimburse up to Rs. 70.
Refunds
- Quick Refunds: Refunds processed within 7 days of receiving your returned item.
- Original Payment Method: Refunds credited to your original payment method (prepaid orders) or store credit (COD orders).
Defective/Damaged/Wrong Orders
- Prompt Resolution: Inform us within 48 hours of receiving your order with a clear unboxing video.
- Evidence Required: Provide detailed images and a 360-degree unpacking video to support your claim.
Additional Terms
- Order-Level Returns: Returns and exchanges processed at the order level, not product-by-product.
- Missing Items: Missing items in return orders may incur a deduction from your refund amount.
- Promotional Items: Promotional products, including free gifts, are subject to the same return and exchange policy.